Symptoms
Does this sound like you
- Neck pain and stiffness, often worse the morning after the crash
- Headaches, often starting at the base of the skull
- Back pain and stiffness
- Shoulder pain, or bruising across the chest and shoulder from the seat belt
- Pain, tingling or numbness spreading into an arm
- Dizziness, feeling foggy or trouble concentrating
- Trouble turning your head to check your blind spot
Assessment
Everyone should see a doctor or nurse practitioner after a crash, before physiotherapy, to check for a broken bone or other serious injury.
We start with how the crash happened: where you were sitting, the direction of impact, and whether you hit your head. We ask what your doctor or nurse practitioner found, and how your symptoms have changed.
Then we examine the neck, back and shoulders: how far you can move, where it hurts, your strength, and the nerves to your arms and legs. If you hit your head, or feel dizzy or foggy, we also look for signs of a concussion. A concussion can happen in a crash even without a blow to the head.
Treatment
Early treatment focuses on getting you moving. For a neck sprain, that means gentle neck movement, unless a doctor or nurse practitioner has told you to wear a collar. We add activity in small steps, keeping your pain no more than a little worse. Treatment often includes:
- Gentle exercises: to bring back how far you can turn and tilt your head and bend your back.
- Hands-on treatment: gentle mobilizing of stiff joints and work on sore muscles in the neck, upper back and shoulders.
- Strength and posture work: for the deep neck muscles, upper back and shoulders, built up as pain settles.
- Massage therapy: registered massage therapists treat sore, tight muscles in the neck, shoulders and back. See massage therapy.
- Headache and dizziness care: treatment for the neck when it adds to headaches, and balance exercises if dizziness lingers.
Getting back to driving, work and sport
Driving. We test how far you can turn your head to check blind spots, and how fast your foot moves to the brake. When you are ready to drive is a decision to make with a doctor or nurse practitioner. Some people feel nervous in a car after a crash; tell them if it does not ease.
Work. We look at what your job asks of your neck and back, such as desk time, driving or lifting. Then we help you plan what you can manage now, and build up from there.
Sport. Skiing, biking and running come back in steps. Walking and easy cardio come first, then more load, speed and rough terrain as your symptoms allow. If you also had a concussion, wait for the all-clear from a doctor or nurse practitioner before skiing or biking, then follow a step-by-step return. See concussion rehabilitation.
When to come in
Book an assessment if a crash, on the Sea to Sky Highway or closer to home, has left you with pain, stiffness or headaches. You can also come in if an old crash injury still flares up on long drives.
Go to the emergency department right away, or call 911, if any of these happen:
- neck pain with new weakness, numbness or tingling in the arms or legs
- a headache that gets worse
- vomiting, confusion or growing drowsiness
- chest pain or trouble breathing
- loss of bladder or bowel control
- belly pain, or bruising across the belly from the seat belt
The people
Who treats it
Partner · PhysiotherapistSport physiotherapy and return to sport · Movement analysis and exercise programming · Complex orthopaedic and post-surgical rehabilitationVillage North · Whistler Athlete Centre
Partner · PhysiotherapistHand and upper-limb rehabilitation · Concussion and vestibular rehabilitation · Sports and spinal injuriesVillage North
Partner · PhysiotherapistComplex neck and back problems · Sports injuries · Concussion and vestibular rehabilitationVillage North
PhysiotherapistPelvic health and pelvic floor physiotherapy · Pre- and post-natal rehabilitation · Sports injuries and post-surgical rehabilitationVillage North · Whistler Athlete Centre
PhysiotherapistRunning injuries · Post-surgical rehabilitation, including ACL and rotator cuff · Concussion and vestibular rehabilitationVillage North
PhysiotherapistACL rehabilitation, with or without surgery · Concussion and vestibular rehabilitation · Running injuriesVillage North
PhysiotherapistSnow sports injuries · Acute sporting knee injuries · Strength and conditioningVillage North · Whistler Athlete Centre
PhysiotherapistPelvic health for men and women · Antenatal physiotherapy · Hip, pelvis and spinal injuriesVillage North · Whistler Athlete Centre
- By referral
Care
How we help
Physiotherapy
Assessment, hands-on treatment and a plan built around your sport, from physiotherapists whose patients compete on the World Cup with Canada's ski and snowboard teams.
Read more ServiceRegistered Massage Therapy (RMT)
Manual soft-tissue treatment for pain, muscle tension, spasm and trigger points: restoring mobility and promoting recovery.
Read more ServiceConcussion Rehabilitation
Assessment and treatment after a concussion by physiotherapists trained in concussion management, often including vestibular and neck treatment and a graduated return-to-play protocol.
Read moreFAQ
The questions we hear most
Why do I feel worse the day after the crash?
That is common. Strained muscles and joints often tighten and get sorer over the next day or two, and adrenaline at the scene can hide pain at first. If you have not been checked yet, see a doctor or nurse practitioner. Go to the emergency department right away if a headache gets worse, or you feel confused or very drowsy. We check how your symptoms are changing at each visit and adjust your plan to match.
Can massage therapy help after a car accident?
Often, yes. After a crash, the muscles around a sore neck or back can tighten and ache. Massage can ease that tension, which can make moving and sleeping easier. It works alongside the exercises we give you rather than replacing them, because getting moving is still the main treatment.
How long does whiplash take to get better?
No set date. Recovery depends on the injury, how much it hurts early on, and how active you can stay. Many neck sprains settle with time and gentle activity. If pain, headaches or dizziness hang on, we look again at the neck, strength and balance, and change the plan. We judge progress by what you can do, not by the calendar.
This page is general information, not a diagnosis or a substitute for an assessment. If you are unsure, see a health professional.